-: : CCDial FAQ FOrum : : -

This is the official CCdial FAQ Forum


Problem : Cannot hear the live call of the agent.
Advice:
Dial 0+sessionid of the agent which is something like 8600051, 8600052 etc ( this is  the conference number /session id of the agent). In most of the cases browser automatically launches the x-lite when you click BARGE/LISTEN. if your browser doesn't know the sip extension customize the program section . And manually configure your browser to what program to run for which protocol. For example : outlook runs automatically when you click an email id. As outlook is you default email program so it executes , similarly set x-lite as a client for any sip or iax2 links.