Tuesday 25 March 2014
Wednesday 11 April 2012
Wednesday 2 November 2011
Thursday 27 October 2011
Now we should say our customer speaks of us. Yes it is!
Elastix which is far more capable and robust solutions than a "CCDIAL: nomihs - The IP Nostradamus”. However, one of earlier Elastix user a Canadian BPO house is moving off Elastix. They have initially chosen and selected CCDial for their outsourced call centre.
Why is so, the initial findings in the users word is?
It is difficult to make a new campaign and have a group of small campaign
We find the reporting confusing
The disposition it gives , misuses no of leads . We think we have lost few good lead
CRM is also not so good for purely outbound telemarketing.
Our technical guy found it harder to train users to use it
Moreover the customer had agreed that Elastix is a very good one, but they simply think this is not what they want for a very small custom call centre of them.
We the CCDial team thank worldtradebpo for their kind comments on CCDial. We are proud that a system made in the garage is again is good for something replacing million dollar project.
With Thanks
The nomihS Team
Tuesday 18 October 2011
Tuesday 21 June 2011
ccdial between elastix or FreePBX
CCdial interconnecting with Elastix
CCDIAL is: 2.0.5-174 IP Address: 192.168.1.2
Elastix Version is: 1.5.2-2 IP Address: 192.168.1.3
The trunk is IAX2 as follows: [ Remember IAX2 doesn't have port conflicts like SIP ]
ccdial: with Carrier Name: Elastix
Registration String: register=> ccdial1:yoursecret@192.168.1.3:4569 [ SIP port number used ]
Account Entry:
[elastix1]
host=dynamic
username=ccdial
secret=yoursecret
type=friend
disallow=all
allow=ulaw
allow=alaw
qualify=yes
context=from-internal
Protocol: IAX2
Dialplan Entry:
exten => _XXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXX.,2,Dial(IAX2/elastix1/${EXTEN},,tTor)
exten => _XXXXXXX.,3,Hangup
ServerIP: 192.168.1.2
Elastix:
Trunk: ccdial1
Dial Rules: XX.
Trunk Name: ccdial1
Peer Details:
host=192.168.1.2
type=friend
username=ccdial
secret=secret
dissallow=all
allow=ulaw&alaw
qualify=yes
context=from-internal
Register String:
elastix1:secret@192.168.1.2
OUTBOUND ROUTE:
Route Name: ccdial
Intracompany Routing: (checked)
Dial Patterns:
8|XXX
8|XXXX
Trunk Sequence:
IAX2/ccdial
CCDIAL is: 2.0.5-174 IP Address: 192.168.1.2
Elastix Version is: 1.5.2-2 IP Address: 192.168.1.3
The trunk is IAX2 as follows: [ Remember IAX2 doesn't have port conflicts like SIP ]
ccdial: with Carrier Name: Elastix
Registration String: register=> ccdial1:yoursecret@192.168.1.3:4569 [ SIP port number used ]
Account Entry:
[elastix1]
host=dynamic
username=ccdial
secret=yoursecret
type=friend
disallow=all
allow=ulaw
allow=alaw
qualify=yes
context=from-internal
Protocol: IAX2
Dialplan Entry:
exten => _XXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXX.,2,Dial(IAX2/elastix1/${EXTEN},,tTor)
exten => _XXXXXXX.,3,Hangup
ServerIP: 192.168.1.2
Elastix:
Trunk: ccdial1
Dial Rules: XX.
Trunk Name: ccdial1
Peer Details:
host=192.168.1.2
type=friend
username=ccdial
secret=secret
dissallow=all
allow=ulaw&alaw
qualify=yes
context=from-internal
Register String:
elastix1:secret@192.168.1.2
OUTBOUND ROUTE:
Route Name: ccdial
Intracompany Routing: (checked)
Dial Patterns:
8|XXX
8|XXXX
Trunk Sequence:
IAX2/ccdial
Tuesday 28 December 2010
The 2011
Hello Everyone!
nomihS Team is working on round the clock to break into 2011!
The following development is going on:-
The SABS SMS Gateways for bulk SMS
http://182.160.108.45
The corporate presence site for SABS representing SABS for window shopping of SMS:
http:// 182.160.108.45/sab
The corporate presence of Tofa System for calling card system:
http://182.160.108.45/tofa
Please visit the on-going development and leave your suggestion comment and if you want to contribute please make a proposal of partnership.
With thanks
nomihS Team!
Subscribe to:
Posts (Atom)